SNAP will begin making Energy appointments for the 2010/2011 heating season on September 10th, 2010. The web calendar will be available 24 hours a day, 7 days a week, until all currently opened appointments are filled.
Or
Call 242-2376, from 8:30am to 3:00pm M-F & 9:00am to 1:00pm on Saturday. Phone lines will be open until all currently opened appointments are filled.

Please read carefully before starting

Part I: How This Process Works
  1. You MUST reside in Spokane County.
    a.  Not sure whether you live in Spokane County? Check this Zip Code list.
    b.  Outside Spokane County and need energy assistance? Try www.liheapwa.org.
  2. You cannot have received energy assistance since October 1, 2009.
  3. You must be income eligible: Click here for Household Size and Income chart.
Part II: Getting an appointment
  1. Appointments are scheduled on a first come first serve basis (for HEATING assistance ONLY on this web site). If you need help with anything other then a HEAT bill, you must call the SNAP office closest to your home. Click here to find the office that serves your area.
  2. You have 15 minutes to complete this portion to secure your appointment.
  3. You will need to fill in: total number of people in the household, your name, address, phone number and All income from the 3 months prior to the month of your appointment. You want to have all required information available before continuing, as the 15-minute clock will start when you click on the "Begin the application process" button.
  4. Fill out required boxes and then click "get an appointment button."
  5. When you complete the application and it is determined that you MAY qualify you will be prompted to select an appointment location and a time period from the online calendar.
  6. There are seven possible SNAP offices to choose from for IN office appointments:

    Airway Heights Outreach at 13120 W 13th, Airway Heights WA  99001 (Airway Heights Community Center)
    OR
    Colbert Outreach Office at 4211 E Colber Rd, Colbert WA  99005 (New Hope Resource Center)
    OR
    Deer Park Outreach at 12 W 1st, Deer Park WA  99006 (Deer Park 'Green House')
    OR
    Downtown Energy Office at 212 S Wall, Spokane WA  99201 (Downtown Energy)
    OR
    East Energy Office at 500 S Stone, Spokane WA  99202 (East Central Community Center)
    OR
    NorthEast Energy Office at 4001 North Cook, Spokane WA  99207 (Northeast Community Center)
    OR
    Valley Energy Office at 10814 E Broadway, Spokane Valley WA  99206 (Spokane Valley Partners)

Questions or Problems
  1. For questions that haven't been answered click - Frequently Asked Questions.
  2. Additional appointment locations and times can be made by calling the Energy Assistance Appointment line:
    509-242-2376
    Tuesdays: 10 a.m.-2 p.m.
    Thursdays: 11 a.m.-3 p.m.