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Frequently Asked Questions

How do the different energy assistance programs vary?

Each subprogram within the Energy Assistance Program is funded differently, so eligibility rules and the amount of assistance may vary. Please refer to the specific programs for detailed information.

How much will SNAP pay?

The amount is based on:

  • the rules of the program(s) for which your household qualifies
  • your household income, size and type
  • the type of assistance you needed (electric, gas, wood or oil)

What if I receive a shut off notice?

Call your utility company to find out if payment arrangements can be made. If you cannot work out an arrangement to keep your heat on, call the SNAP office that serves your neighborhood using the Zip Code information below and tell them you’ve received a shut off notice.

What kinds of energy assistance are available?

Depending on funding, SNAP may be able to assist with gas, electric, wood, oil and heat costs. All assistance is based on heating costs except the Senior Program, which will help with Avista electric bills. For more information about emergency assistance please call the SNAP office serving your Zip Code.

Do I get a check or does SNAP send it to my utility company?

Normally, SNAP will send the payment directly to your utility company.

Can this program make my home more weatherproof or energy efficient?

SNAP may be able to help reduce your heating or cooling costs by weatherizing your home.

Weatherproofing may include installing insulation, weather stripping and caulking.

SNAP also provides conservation education classes to help you learn how to reduce heating and cooling costs. Please go see our Weatherization program pages for further information, or call the SNAP office serving your neighborhood.

My heating system is broken. Can SNAP help?

If you are a renter, contact your landlord. If you are a low-income homeowner, SNAP may be able to repair or replace your broken heating system. For more information about home heating repair or replacement please call the SNAP office serving your Zip Code.

How do I apply for assistance?

Call the SNAP office for your Zip Code listed below. SNAP staff will determine your initial eligibility over the phone. If you appear eligible and if funds are available, SNAP may schedule you for an appointment or refer you to an appropriate resource.

If you live in one of these zip codes: Call: Hours:
99001, 99004, 99008, 99011, 99014, 99020, 99022, 99029, 99031, 99201, 99204, 99205, 99210, 99224. SNAP DOWNTOWN
212 South Wall
Spokane, WA  99201
509-456-7164
M, Tu, W, F, 8:30-5:00
Thursdays, 10:30-5:00
Closed M-F, 12-1
99012, 99015, 99016, 99018, 99019, 99023, 99025, 99027, 99028, 99030, 99033, 99036, 99037, 99039, 99202, 99203, 99206, 99212, 99213, 99214, 99216, 99223. SNAP EAST
East Central Community Center
500 South Stone
Spokane, WA  99202
509-456-7106 M, Tu, W, F, 8:30-5:00
Thursdays, 1:00-6:00
Closed M-F, 12-1
99003, 99005, 99006, 99009, 99010, 99021, 99026, 99207, 99208, 99217, 99218. SNAP NORTHEAST
Northeast Community Center
4001 North Cook
Spokane, WA  99207
509-487-1114
M, Tu, W, F, 8:30-5:00
Thursdays, 10:30-5:00
Closed M-F, 12-1

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