Homeowner assistanceKeep Your Home
Special programs are available if you need help with your mortgage payments due to Covid-19.
Struggling to Make Your Mortgage Payment?
Are you behind, or at risk of becoming behind on your mortgage payments? Have your expenses increased due to medical bills, divorce, or an increase in your mortgage interest rate? Maybe you’re trying to get by with less because your hours were cut or your business is struggling. If this sounds like your situation, it’s important to be proactive! Dont ignore the problem. Get on the right path to real help and real answers – right now.
Mortgage Default Counseling
Helps homeowners determine what options may be available to remedy default and avoid foreclosure. Our counselors work with homeowners and their mortgage companies to determine an affordable solution in order to resolve delinquency or default. They explore alternatives not offered by your mortgage company and provide information and referral to other resources.
Foreclosure Prevention Loan Program
Applicants must have exhausted all other forms of assistance for retaining their home, including but not limited to refinance and loan modification.
Foreclosure Prevention Loan Qualifications
Property must be occupied by the owner, and the home must be their primary residence. Qualified applicants. SNAP must hold a first lien position. Loan amount must be at least $3,000. Loan requires equity in the property; loan amount shall not exceed 80% of property value. Credit history review is required. Applicants must have the ability to repay the loan.
Our service area extends well beyond Spokane County to serve all Counties from the middle part of the state to the Eastern border of Washington. All income levels may broadly be served by our counselors with free unbiased counseling.
Change your payment amount
- Refinancing your mortgage to extend the repayment period and/or reduce the interest rate to lower your monthly payments.
- Modification of your current mortgage to make your payments more affordable.
Use your home
- Surrendering your deed to us voluntarily.
- Selling your home to repay your mortgage in full. If your home’s value is less than your outstanding loan balance, we may be willing to accept the amount of your home sale as full payment. This is known as a short sale.
Ask for more time
- A special forbearance from SNAP Financial Access based on your current
If you’re finding that you’re unable to make your mortgage payments and are looking for ways to keep your home or avoid foreclosure, give us the chance to help.
Call one of our home ownership counselors at (509) 456-7627 before you run out of time.
Please be sure to have the following documents ready to help us evaluate your eligibility:
- Two most recent pay stubs (or other proof of income, such as SSI payments or retirement income).
- Two most recent statements from all bank or credit union accounts.
- Most recent tax return and all supporting documentation.
- Hardship letter explaining why you are unable to make your payments.
- A list of your monthly expenses.
- We may require additional documentation of your expenses.
- We may require additional information to properly evaluate your qualifications for these programs.
SNAP Housing Program HUD approved
SNAP has a dedicated team of HUD certified Housing Counselors with decades of industry experience. Our Housing Counseling team supports our neighbors in need with expert, free counseling and services to help clients meet financial challenges and stay in their homes. Every year we help nearly 300 families stay safely housed; this year we anticipate assisting more homeowners get through this unprecedented economic crisis as many of our neighbors now find themselves in a place they could have never imagined.
Certified housing counseling agency information and resources
- Washington State Department of Financial Institution’s Foreclosure Hotline: 877.894.HOME (4663) or visit their website.
- US Department of Housing and Urban Development: 800.569.4287 or visit their website.
The above information is posted in accordance with RCW 61.24.031(5)(e)
"It was such a relief when I didn't have to fight everyday to keep my home."
The hardships seemed to keep on coming — first, I started having health issues, then I lost my job, but the final straw was the tragic loss of my two daughters, leaving me to care for their children. The mortgage company didn’t care what I was going through, they wanted me to pay when I couldn’t, so I almost lost my home. Thankfully, I got a counselor from the SNAP Homeowner Assistance program, and learned I could use my disability payments as income to get approved for a foreclosure prevention loan. It was such a relief when I didn’t have to fight everyday to keep my home.
— Kelley, Spokane homeowner
"I got behind on property taxes that reached $11,000!"
After caring for my mom with Alzheimer’s for 12 years, she passed away. I thought I had my life back. But instead I ran into my own health problems. Surgery after surgery, and then a heart attack where I had to be shocked back to life. I had a few rough years and got behind on property taxes that reached $11,000! The housing counselors at SNAP were able to get it reduced to a more managable $4000 and gave me a loan to pay it off with a payment I could afford.
— Shelly, Spokane County homeowner
"I had three rooms to rent out for income, but was advised not to because of the flu."
My medical issues made me to vulnerable to the coronavirus, so I was unable to rent out the rooms in my house for income. I had three rooms ready to rent out, but was advised not to because of the flu.” I needed to pay my property taxes, and was falling farther and farther behind. But SNAP helped negotiate a lower amount and helped me with a payment plan I could afford.
— Shelly, Spokane County homeowner